Terms and Conditions

2027 Instalment Payment Plan

1. Payment dates for passes purchased 1 October–5 January:
   1. Date of purchase  
   2. 4 November  
   3. 2 December  
   4. 6 January
2. Each payment is approximately 25% of the total pass cost. As payments must be rounded to the nearest dollar, there may be a small variation in the amounts.
3. The “initial unpaid balance” is the amount you will owe when you request to pay for your selected product from Pure Tūroa using the Instalment Payment Plan. The initial unpaid balance is the figure reflecting the total amount payable as disclosed during the transaction process.
4. If the initial payment is not paid, you are not eligible for the Instalment Payment Plan. The initial unpaid balance is also referred to as the instalment balance due.
5. At any stage of the Instalment Payment Plan, you can pay the total outstanding balance due, including full prepayment. Please note that a credit card surcharge of 1.75% will apply to your instalment payments or any full prepayment of your total outstanding balance.
6. You are required to make each payment of the amount specified and by the time specified. Payment plans are not interchangeable.
7. By selecting to make payment on the Instalment Payment Plan, you agree to Pure Tūroa Limited automatically charging your supplied credit card with the percentage amount of the product purchased, as specified on the payment dates listed above.
8. If your payment is unsuccessful, we will attempt to reprocess it the following business day. If any instalment payment is not made, for example due to the credit card payment being declined or reversed, Pure Tūroa reserves the right to charge a default administration fee of $40 per card transaction.
9. Where Pure Tūroa has not been able to charge an instalment to your nominated credit or debit card in accordance with the agreed payment dates, whether because of insufficient funds or otherwise, Pure Tūroa will notify you by email. We will then attempt to re-charge your instalment. If the payment instalments are not successful after repeated attempts, your pass will be cancelled. Please be aware that any deposits paid and successful instalments made will not be refunded if your instalments cannot be processed successfully.
10. You can update your credit card details online or contact Guest Services to do this. Contact must be made at least 7 days before the next payment date.
11. Pure Tūroa is not responsible for your failure to make payment on the due date for any reason.
12. Season Pass products will not be refundable, whether monetary or credit, under any circumstances unless a Pass Protection Warranty has been purchased. A Pass Protection Warranty is your injury/medical cover and provides for a full or partial refund of the season pass where an injury, medical condition or pregnancy precludes season pass use throughout the entire season. For more details, see our Terms and Conditions.
13. Season Pass products will not be validated or issued until full payment of all instalments has been received. To use the pass from 5th October 2026, payment must be made in full before the first day.
14. Interest is not charged on Instalment Payment Plans.

2027 Season Pass Warranty

1. A Pass Protection Warranty is an add-on to a Season Pass, available at the time of pass purchase only. It cannot be added at a later date.
2. This is injury/medical cover which provides a full or partial refund of the season pass where an injury or medical condition precludes or significantly limits the ability to use the pass throughout the full season. For instances occurring from purchase to the eighth week of the operational season, a refund or credit minus days used, up to the value of 100%, may be issued. For instances occurring later than the eighth week of the operational season, a refund or credit minus days used, up to the value of 50%, may be issued.
3. Proof, in the form of a Doctor Certificate, is required to support all of the above, and cases are assessed individually. Any supporting documents must be dated after the purchase date; pre-dated documents will not be accepted. The warranty does not cover injuries or conditions that were known or existed prior to the purchase date. Claims for historic injuries will be denied.
4. Refund amount will be determined according to days used and when during the season the warranty is applied for. Refunds only extend to the value of the pass type purchased and do not cover any ancillary or associated costs.
5. The Pass Protection Warranty fee itself is non-refundable.
6. All credits and refunds will be made in New Zealand Dollars.
7. If you paid by a credit card denominated in a foreign currency, the amount refunded in your foreign currency may differ from what you were charged at the time of booking due to changes in foreign exchange rates, non-refundable or additional bank or credit card charges, or other factors. Pure Tūroa accepts no liability for any loss that may be suffered due to these factors in relation to the amount refunded.
8. There will be no refund applications considered after closing for the season the pass was purchased for, irrespective of pass use.

2027 Season Passes

1. Age definitions (photo ID may be required):
   1. Infant: 0–5 years  
   2. Kid: 6–12 years  
   3. Teen: 13–16 years  
   4. Adult: 17+  
   5. Senior: 60–74 years
2. Ages are taken as of July 1 2027, except for Senior+ (75+), where age is taken at the time of purchase.
3. Lift users must have a valid pass and carry it at all times, including while in a Snow School lesson or accompanying children. Any person who uses or attempts to use a lift, including the Alpine Meadow area, without a valid pass will be required to pay for a day pass and may face prosecution and/or a trespass notice.
4. Fraudulent use of a pass, including knowingly purchasing a pass for the incorrect age range or knowingly accessing lifts without a pass, will result in confiscation of any pass involved, a potential requirement to pay for the correct pass, and prosecution of all parties involved. Any involved parties may also be trespassed from Tūroa facilities for two years. Any trespass takes effect across all commercial ski areas in New Zealand that are SAANZ affiliated members.
5. A lost or forgotten pass can be replaced for a $10 reprint fee at Guest Services.
6. Any passes with applicable upgrades need to be transacted at Guest Services.
7. All Pass products expire at the conclusion of the 2027 season. No refunds will be issued for unused passes.
8. Pure Tūroa reserves the right to review any passes being used by parties for commercial purposes.

Season Passes

1. For season passes purchased between October and May, ages are taken as at 1 July, except for 75+, where age is taken at the time of purchase. For passes purchased after 1 July, age is taken at the time of purchase.
2. “Students” are defined as people aged 17+ enrolled full-time, for a minimum of 32 weeks in a calendar year, with a New Zealand or Australian tertiary institution or in secondary school. Proof of current enrolment is required.
3. Season Pass benefits are only valid for purchased season passes and may be updated at any time.
4. Season Passes are generally non-transferable and can only be used by the named pass holder. If you lose or misplace your pass, or it is stolen, please report this immediately to Guest Services on-mountain so it can be suspended or cancelled and a replacement can be re-issued.
5. In some circumstances, a transfer of a Season Pass may be allowed prior to 1 June of the season the pass is purchased for. In this case, a $99 transfer fee will apply.
6. Season Passes with a warranty are the only passes which may be considered for credit, refund or transfer due to injury. See the “Season Pass Warranty” Terms and Conditions for details.
7. Bring a Buddy Wednesday:
   1. This Season Pass benefit is valid for purchased passes only.  
   2. The Season Pass holder must be present at the time of pass purchase.  
   3. One free pass per pass holder per Wednesday, outside of school holidays.  
   4. The day pass is available for the Season Pass holder’s age bracket or below.

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1. Platinum Pass parking zones are designated for the exclusive use of the two named cardholders. One parking spot per day per platinum card, not per person.
2. Fraudulent use of Platinum Passes may lead to the cancellation of both Platinum and season passes for all parties involved.
3. A season pass is necessary for parking area access,photo ID may be required on any given day.
4. Platinum pass holders must comply with all road closures, notifications, and staff instructions; failure to do so may result in pass termination without refund.
5. Platinum Season Pass benefits mirror those of the standard season pass, with the added advantage of a 15% discount on private lessons for the named pass holders.

The projected operational period, or ‘season’, of Tūroa Ski Area is June- October.

All passes and products purchased expire on the closing date or before if the closing date changes.

Operational dates are subject to weather and snow conditions, and no warranty is offered for late openings, early closures, or lift closures during the season. This includes the closure of specific lifts, number of lifts operating or to the operation of an area or facility on any operational day. 

Pure Tūroa is not liable for any loss, damage, or injury arising from the use of the Pass, including losses due to adverse conditions, routine maintenance, force majeure, or unforeseen circumstances. To the extent liability cannot be excluded, it is limited to the amounts paid for goods or services related to the claim.

Pass holders use the resort at their own risk and must recognise the associated hazards. While Pure Tūroa will to the best of their ability try to identify and mitigate hazardous circumstances, the alpine environment is constantly changing and pass holders must recognise the associated risks of mountain use. Pass holders accept the risk of personal injury and property loss or damage that may result from use of this facility including but not limited to access road, car parks and base area, chair lifts, in-bounds terrain and out-of-bounds terrain.

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Lift users must have a valid pass and carry it at all times, including while in a Snow School lesson or accompanying children. Any person who uses or attempts to use a lift (including the Alpine Meadow area) without a valid pass will be required to pay for a day pass and may face prosecution and/or a trespass notice.

All products are valid for the current season at time of purchase and expire on the closing day of the winter season. (except three-year season passes) Products cannot be transferred to the following year. Pure Tūroa reserves the right to cancel products purchased with incorrect pricing or information, issuing refunds where applicable.

Activities in licensed premises must adhere to the scope of the licence. Bring Your Own (BYO) is not allowed at any of our hospitality venues. Picnic areas will be clearly marked. Consumption of BYO alcohol is prohibited in all areas.

Pure Tūroa makes no commitment to the availability of carparks, transport or access to the mountain at any time and reserves the right to offer preferential parking at any time.

Anti-social or abusive behaviour toward staff, whether in person or on online platforms, will not be tolerated.

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All pass holders should respect the Tongariro National Park, adhering to a ‘pack in – pack out’ policy for litter.

Only packaging purchased on site should be disposed of in bins/recycling provided, this rule may be enforced in picnic areas.

Lost and found is kept at the on mountain Guest Services office.

Valuable items (phones, cameras, wallets, jewellery etc) are taken to Ohakune Police Station every Monday afternoon.

All other items that are unclaimed for 14 days are donated to Ethical waste in Ohakune.

In most circumstances, we can help organise shipping your item via courier at your own expense.

All refunds are issued as credits at the discretion of Pure Tūroa and may be subject to processing fees. Credit will be valid for the current season or up to 12 months from the date of issue, depending on the circumstance.

Credits may be used to purchase products for friends and family (associates on your mountain profile) ; however, they are non-transferable to other accounts and may not be sold, exchanged for cash, or otherwise transferred for value. If we reasonably believe that credits have been sold, transferred, or used in breach of these Terms and Conditions, we reserve the right to cancel or remove those credits.

In the event of mountain closure due to weather, snow conditions, or other natural events beyond our control, any booked products—such as lessons, packages which include lessons, or sledding activities—may be rescheduled to a later date. Alternatively, a credit will be issued for the affected booking.

Credits are only available for specific products as listed above/below and not available for products which have not been used over the course of the season for which they are valid.

No refunds or transfers will be issued for products that are purchased but remain unused due to a change of plans by the purchaser/pass holder.

7-Day Price Adjustment : If a product goes on sale within 7 days of your full-price purchase, you may receive a store credit for the price difference. This applies to lessons and packages only. Retail items, Rental items, workshop services and lift pass are excluded.

Refunds or transfers related to season passes must comply with the terms outlined in the Pass Warranty. If no warranty has been purchased, passes will not be considered for refund or transfer under any circumstances.

All warranty related credits/refunds will be made in New Zealand Dollars.

For purchased made with a credit card denominated in a foreign currency, the amount that you are refunded in your foreign currency may differ from what you were charged at the time of booking due to changes in the foreign exchange rates, non-refundable or additional bank or credit card charges, or other factors. Pure Tūroa will accept no liability for any loss that may be suffered due to these factors in relation to the amount refunded.

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1. A Pass Protection Warranty is an add on to a Season Pass available at time of pass purchase only (it cannot be added on at a later date).
2. This is injury/medical cover which provides full or partial refund of the season pass where an injury/medical condition precludes or significantly limits ability to use the pass throughout the full season. An event occuring in October when the pass could have been used in July/August/September will not be covered.
3. Proof (Doctor Certificate) is required to support all of the above and cases are assessed individually. Any supporting documents must be dated after the purchase date; pre-dated documents will not be accepted. The warranty does not cover injuries or conditions that were known or existed prior to the purchase date. Claims for historic injuries will be denied.
4. Refund amount will be determined according to days used and when during the season the warranty is applied for. Refunds only extend to the value of the pass type purchased and do not cover any ancillary or other associated costs. 
5. The Pass Protection Warranty fee itself is non-refundable.
6. All credits/refunds will be made in New Zealand Dollars.
7. If you paid by a credit card denominated in a foreign currency, the amount that you are refunded in your foreign currency may differ from what you were charged at the time of booking due to changes in the foreign exchange rates, non-refundable or additional bank or credit card charges, or other factors. Pure Tūroa will accept no liability for any loss that may be suffered due to these factors in relation to the amount refunded.
8. There will be no refund applications considered after the 31st of October for the season the pass was purchased for, irrespective of pass use.

1. Due to NZ Civil Aviation laws and DOC regulations, drones are not permitted in the National Park. For commercial permissions, contact media@pureturoa.nz.
2. Non-employees teaching lessons or accepting payment for lessons is prohibited. Violations may result in prosecution and a two-year trespass from all SAANZ-affiliated areas.
3. Pass holders must not carry children in front or back packs while skiing, snowboarding or using lifts.

All passes

1. Age Definitions (Photo ID may be required)
   1. Infant 0-5 years
   2. Youth: 6-16 years
   3. Adult: 17+
   4. Senior: 65-74 years.
2. Lift users must have a valid pass and carry it at all times, including while in a Snow School lesson or accompanying children. Any person who uses or attempts to use a lift (including the Alpine Meadow area) without a valid pass will be required to pay for a day pass and may face prosecution and/or a trespass notice.
3. Fraudulent use of a pass, including knowing purchasing a pass for the incorrect age range, or knowingly accessing lifts without a pass will result in confiscation of any pass involved, potential requirement to pay for the correct passand prosecution of all parties involved. Any involved parties may also be trespassed from Tūroa facilities for two years, and any trespass takes effect across all commercial ski areas in New Zealand (SAANZ affiliated members).
4. A lost or forgotten pass can be replaced for a $10 reprint fee at Guest Services.  
5. Any passes which may have applicable upgrades need to be transacted at Guest Services.
6. All Pass products expire at the conclusion of the 2026 season, no refunds will be issued for unused passes.
7. Pure Tūroa reserves the right to review any passes being used by parties for commercial purposes.

Season Passes

1. Ages are taken as of June 1, except for 75+ where age is taken at time of purchase.
2. 'Students' are defined as 17+yrs enrolled full time (minimum 32 weeks in a calendar year) with a New Zealand or Australian tertiary institution or in secondary school. Proof of current enrolment is required.
3. Season pass benefits are only valid for purchased season passes and may be updated at any time.
4. Season Passes are non-transferable and can only be used by the named pass holder. If you lose or misplace your pass or it is stolen, please report this immediately to Guest Services on mountain, so it can be suspended/cancelled and a replacement can be re-issued.
5. Season passes with a warranty are the only passes which may be considered for credit/refund or transfer due to injury - see 'Season Pass Warranty' terms and conditions for details).
6. Bring a buddy Wednesday. This season pass benefit is valid for purchased passes only.
   
   1. Season pass holder must be present at time of pass purchase.
   2. One free pass per pass holder per Wednesday, outside of school holidays.
   3. Day pass available at equal to the season pass holder age bracket or below
   4. 3 year Season Passes are valid 2024 - 2026 only, regardless of year of collection. Benefits will fall in line with those of the current season. Pass warranties are not available for 3 year Season Passes

Day passes/Multi Day Passes

1. For Day Passes, Rentals and Packages, ages are determined on the purchase date if after 1 June, otherwise are taken as of 1 June 2026.
2. Day passes purchased as gifts must be registered under the correct name of the user.
3. Day passes which have been activated cannot be reused on a different day or refunded due to weather. If all lift close during the operational day, partial credit may be issued, depending on the time of use.
4. Passes purchased for specific days or consecutive days can only be used within the specified time frames.
5. Day passes and multi-day passes are validated on the day of use and unless specified are usable on any applicable day of the winter season for which they are valid. These products are non refundable and cannot be transferred to the following season.
6. Consecutive day passes and ski area closure.
   
   1. If the mountain is closed on the second day of a 2-day consecutive pass, the difference in price between the used single-day pass price and the 2-day consecutive pass price will be credited to the pass holder's profile.
7. Discounted day passes for Whakapapa Season Pass holders
   
   1. Passes are for the named Season Pass holder only
   2. Whakapapa Season Pass and appropriate ID must be presented at the time of purchase 
   3. Passes are to be purchased in store only
   4. A maximum of 4 day passes can be loaded to a pass at any one time 
   5. Passes can be used any day of the 2026 winter season and are subject to the same terms and conditions as all other Day Passes

Day passes are non-transferable and can only be used by the named pass holder. Day passes cannot be resold online. Any pass found to have been resold will be cancelled and will no longer be valid.

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1. Platinum Pass parking zones are designated for the exclusive use of the two named cardholders. One parking spot per day per platinum card, not per person.
2. Fraudulent use of Platinum Passes may lead to the cancellation of both Platinum and season passes for all parties involved.
3. A season pass is necessary for parking area access,photo ID may be required on any given day.
4. Platinum pass holders must comply with all road closures, notifications, and staff instructions; failure to do so may result in pass termination without refund.
5. Platinum Season Pass benefits mirror those of the standard season pass, with the added advantage of a 15% discount on private lessons for the named pass holders.

1. 'Lessons' encompasses Private Lessons, Youth or Adult Group Lessons, Full & Half Day Coaching Lessons, School Packages, and Snow School Programmes.
2. Age Definitions (Photo ID may be required)
   1. Ski Youth Group Lesson 4 - 6 years/7 - 12 years
   2. Snowboard Youth Group Lessson 7 - 12 years
   3. Ski & Snowboard Adult Group Lesson 13+ years
   4. Private Lesson recommendation 3+
   5. 7 Saturday/Sunday Sessions 7 - 14 years
   6. Spring Camp 12 - 16 years
   7. Exam Prep. 16+
3. Bookings must be paid in full to be confirmed. A minimum of 24 hours' notice is required for rescheduling Private and Group Lessons and can only be accommodated when availability allows.
4. Any relevant medical history must be disclosed to Snow School prior to registration and payment.
5. A phone number that you will be contactable on during your visit is required at time of booking. 
6. Helmets are mandatory for all participants in Snow School Programmes, and for all lesson participants aged 12 and under.
7. Maximum group sizes are subject to change based on demand and instructor availability. Unless specified otherwise, Snow School products do not include Lift Passes or rental equipment.
8. Minimum group sizes exist for group Lessons, and the lesson duration may be changed accordingly if the minimum number of students is not reached.

1. An adaptive discount is available only with the presentation of a valid SSNZ Membership.
2. Private lessons are dated and can be rescheduled (if availability) up to 24 hours prior to the start time.
3. Private Lesson bookings cancelled up to 24 hours prior to the start time can be credited (see refund and credit policy). No refunds or the possibility to reschedule will be guaranteed for cancellations made less than 24 hours before the lesson begins or in the case of a "no show."
4. I hour Private lesson prices are for a maximum of 2 students.
5. 2 hour Private lesson prices are for a maximum of 5 students.
6. Private lessons are available for any age, as long as the participant is able to engage in skiing or snowboarding. If a child is too young to participate, the lesson may be cut short. No refunds will be issued in this instance.
7. In the case the mountain is closed the lesson can be rescheduled or a credit applied to the guest profile.

Group lessons & packages

1. Participants must adhere to age brackets. No refunds will be given in the case a student cannot participate in an incorrectly assigned lesson, or if the lesson level has been entered incorrectly and no suitable alternative is available.
2. Packages and Group Lessons are dated and can be rescheduled (if availability) up to 24 hours prior to the start time. Package and Group Lesson bookings cancelled up to 24 hours prior to the start time can be credited (see refund and credit policy).
3. Packages and Group Lessons bookings cancelled with less than 24 hours notice will incur a 50% cancellation fee. No refunds or the possibility to reschedule will be guaranteed for cancellations made less than 24 hours before the lesson begins or in the case of a "no show."
4. No refunds or the possibility to reschedule will be guaranteed for cancellations made less than 24 hours before the lesson begins or in the case of a "no show."
5. All components of lesson packages must be used on the same day, and packages can be redeemed on any day subject to Midweek/Weekend.
6. In cases where there is only one or two participants in a Group Lesson, the lesson will be converted to a 1-hour Private Lesson.
7. In the case the mountain is closed the lesson can be rescheduled or a credit applied to the guest profile.
8. Day two of multi day packages can be used on any day of the 2026 winter season. No credits or refunds will be issued in the case that the second day of the package is not redeemed.
9. Once any element of a lesson package has been validated for the day, it cannot be transferred to another day. In the case the mountain closes prior to the lesson time the lesson can be rescheduled or a credit applied to the guest profile.
10. First Time package passes cannot be upgraded to All Mountain Passes.

Programmes

1. Refund requests for Programmes will be evaluated on a case-by-case basis, typically on a pro-rata basis, and will only be granted in instances of participant injury that prevents further participation. No refunds will be issued for missed days or one-off sick days.
2. Closed day sessions are available in Ohakune for programmes; 7 Sunday Session/7 Saturday Sesiions/Spring camp/ Exam prep, with no refunds or discounts for non-participation.
3. Minimum participant numbers apply for all Programmes, in the case these are not met, you will be contacted. We endeavour to run all Programmes at all times, however if fewer than the required participants are enrolled for a Programme, the Programme may be modified or cancelled, and a refund given.
4. Programme bookings cannot be amended within 24 hours of the programme start time.
5. Lunch is included for Spring Camp Programme participants during on-mountain sessions but not for closed day sessions.
6. Participants purchasing a Programme must meet the required skiing or riding ability of the Programme/group, failing this, a transfer to another appropriate Programme may be possible. Any price adjustments will be made based on the original purchase prices. If no suitable group is available, a pro-rata refund will be issued for days used.
7. Any relevant medical history must be disclosed to Snow School prior to registration and payment.

Sledding

1. Sledding sessions are dated and can be rescheduled (if there is availability) up to 2 hours prior to the start time. No refunds or the possibility to reschedule will be offered for cancellations made less than 1 hour before the sesson begins or in the case of a "no show."
2. Only Tūroa rental sleds are permitted in the designated sledding area. Sledding on the Alpine Meadow outside of the designated area is not permitted.
3. In the case the mountain is closed and sledding cannot go ahead on the booked date, the booking can be rescheduled or a credit applied to the guest profile.

Sightseeing

1. Sightseeing tickets are not dated and can be used on any operating day of the winter season.
2. Sightseeing passes are non refundable.

Fork & Flame

1. All evening reservations are non-refundable. However, bookings can be transferred to another guest up to 4 hours prior to the scheduled start time.‍‍
2. Changes to the original booking date can be made up to 7 days before the event (request to change to another date).
3. No refunds or credits will be issued for changes within 7 days of the scheduled date.
4. Evening events operate on a set menu and cannot accommodate dietary modifications. Please review our menu in advance or contact us prior to your reservation to confirm if the menu suits your needs.

1. You assume full responsibility for the use of all rental equipment and is accountable for its care and security throughout the rental period.
2. All rental equipment must be returned before the end of the agreed rental period.
3. In the event the rental equipment is not returned after the rental period has expired, you acknowledge that you will be charged the full daily rental rate for each additional day the equipment remains unreturned.
4. Rental equipment which has been activated cannot be reused on a different day or refunded due to weather. If all lift close during the operational day, partial credit may be issued, depending on the time of use.
5. Costs related to the repair or complete replacement of rental equipment that is damaged beyond normal wear and tear may apply.
6. You authorise any charges related to overdue, damaged, or unreturned rental equipment, to be applied to the credit card on file associated with your account.
7. All multi day rental products must be used on consecutive days starting from the specified first day.
8. All rental equipment is assigned to the specific rental guest and is non-transferable. You agree that the equipment will only be used by the individual whose name appears on the rental form.
9. Refunds for rental equipment are solely at the discretion of Pure Tūroa.
10. You acknowledge that participating in snow sports (including skiing and snowboarding) involves inherent risks. They agree that they are aware of these risks and the potential for injury, accidents, damage, or loss related to the use of the rental equipment or resulting from a fault or defect in the equipment hired and that he/she freely assumes and accepts all risk of personal accident, injury, damage or loss which may result directly or indirectly from hire, fault or defect in the equipment and he/she hereby indemnifies Pure Tūroa, its servants and agents accordingly.
11. All rental staff at Tūroa are trained and authorised to make adjustments and set up ski and snowboard equipment, Pure Tūroa accepts no responsibility for any adjustments made to rental equipment by guests.
12. You accept that the ski-boot binding system will not always release and under all circumstances as is not a guarantee of protection from injury. You accept that the snowboard boot-binding system will not release at all and is, therefore, no guarantee for their safety.

1. No payment plans are available during the first period of sale for 2026 season passes. (22 October - 31 October)
2. Payment dates for passes purchased 1 November - 15 January
   
   1. $49 down payment 
   2. 20% of remaining 19 January
   3. 20% of remaining 19 February
   4. 20% of remaining 19 March
   5. 20% of remaining 19 April
   6. 20% of remaining 19 May
3. Payment dates for passes purchased 15 January - 5 April
   
   1. $49 down payment 
   2. 25% of remaining 1 February
   3. 25% of remaining 1 March
   4. 25% of remaining 1 April
   5. 25% of remaining 1 May
4. The ‘initial unpaid balance’ is the amount you will owe when you request to pay for your selected product from Pure Tūroa using the Instalment Payment Plan.The initial unpaid balance is the figure reflecting the total amount payable as disclosed during the transaction process.
5. If the initial payment is not paid you are NOT eligible for the Instalment Payment Plan. The initial unpaid balance is also referred to as the instalment balance due.
6. ​At any stage of the Instalment Payment Plan, you have the ability to pay the total outstanding balance due (including full prepayment). Please note that a credit card surcharge of 2.75% will apply to your instalment payments or any full prepayment of your total outstanding balance.
7. You are required to make each payment of the amount specified and by the time specified. Payment plans are not interchangeable.
8. By selecting to make payment on the Instalment Payment Plan, you agree to Pure Tūroa Limited automatically charging your credit card as supplied, with the % amount of the product purchased as specified on the payment dates listed above.
9. If your payment is unsuccessful, we will attempt to reprocess it the following business day. If any instalment payment is not made, e.g. due to the credit card payment being declined or reversed, Pure Tūroa reserves the right to charge a default administration fee of $40 per card transaction.
10. Where Pure Tūroa have not been able to charge an instalment to your nominated credit or debit card in accordance with the agreed payment dates (whether because of insufficient funds or otherwise), Pure Tūroa will notify you by email. We will then attempt to re-charge your instalment. If the payment instalments are not successful after repeated attempts, your pass will be cancelled. Please be aware that any deposits paid and successful instalments made will not be refunded if your instalments cannot be processed successfully.
11. You can update your credit card details online, but should you wish to do so over the phone ((+64) 06 888 6004) it must be at least 5 business days before the next instalment date.
12. Pure Tūroa is not responsible for your failure to make payment on the due date for any reason.
13. Season Pass products will not be refundable (monetary or credit) under any circumstances unless a Pass Protection Warranty has been purchased. A Pass Protection Warranty is your injury/medical cover and provides for a full or partial refund of the season pass where an injury, medical condition or pregnancy precludes season pass use throughout the entire season. For more details see our Terms and Conditions.
14. Season Pass products will not be validated or issued until full payment of all instalments has been received.
15. Interest is not charged on Instalment Payment Plans.

KORALP Boot Dryer Giveaway — Terms & Conditions

1. The promoter is Pure Tūroa Limited (“Tūroa”).
2. The giveaway is open to New Zealand residents aged 18 years and over.
3. To be eligible to enter, entrants must complete one of the following during the promotional period:
   • Purchase a Tūroa Spring Pass on or before 14 September 2026; or
   • Be a current Tūroa 2026 Season Pass holder and complete the Tūroa customer feedback form on or before 14 September 2026.
4. Each eligible person will receive one entry only, regardless of whether they meet both entry criteria.
5. The prize is one KORALP boot dryer, valued at NZ$1,995 including GST. The prize is not transferable, exchangeable, or redeemable for cash.
6. The winner will be drawn at random from all eligible entries after 14 September 2026 and contacted using the details supplied with their pass purchase or feedback form.
7. If the winner cannot be contacted within seven days, or does not claim the prize within that time, Tūroa may redraw the prize.
8. The winner may be required to provide proof of identity and eligibility before receiving the prize.
9. The prize must be collected from Tūroa or another location nominated by Tūroa. Any costs associated with collecting, installing, operating or maintaining the prize are the responsibility of the winner, unless otherwise stated.
10. By entering, entrants agree that Tūroa may use their name and image for reasonable promotional purposes without further payment, unless prohibited by law.
11. Tūroa’s decision is final, and no correspondence will be entered into.
12. Tūroa reserves the right to amend, suspend or cancel the giveaway if circumstances beyond its reasonable control make this necessary.
13. This giveaway is not sponsored, endorsed, administered by, or associated with Facebook, Instagram or any other social media platform.
14. Personal information collected in connection with this giveaway will be used only to administer the promotion and in accordance with Tūroa’s privacy policy.